https://mail.insyma.org/proceedings/files/original/articles/Evan Devian Permana Saputra RAdjeng Mariana Febrianti _ REVISED.pdf Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Proceedings of the International Symposium on Management (INSYMA) (Vol 22, 2025) Proceedings meta_title Proposal for the Implementation of a Performance Evaluation System Using the Balanced Scorecard Method at the Jelegong Village Office Author #1 Evan Devian Permana Saputra Author #2 R.Adjeng Mariana Febrianti Abstract/Description Village government plays a strategic role in public service and regional development but faces challenges in implementing an effective performance evaluation system. Jelegong Village Office currently employs an administrative-based evaluation, which lacks a comprehensive performance assessment. This study proposes the implementation of the Balanced Scorecard (BSC) as a more structured and multidimensional performance evaluation system. Using a qualitative approach with case study methods and document analysis, the findings indicate that implementing BSC at the Jelegong Village Office enhances accountability, transparency, and governance effectiveness through four key perspectives: financial, community, internal processes, and learning and growth. This implementation enables more objective and data-driven performance measurement in resource management and public service improvement. However, challenges remain in technical aspects and human resource readiness, requiring a phased implementation strategy and continuous training. keywords a;b;c;d Balanced Scorecard, Performance Evaluation, Village Governance publication_date 2025/06/20 2025/06/15 pdf_url https://insyma.org/proceedings/files/articles/Evan Devian Permana Saputra RAdjeng Mariana Febrianti _ REVISED.pdf abstract_html_url https://insyma.org/proceedings/items/show/ https://insyma.org/proceedings/items/show/386 firstpage 463 lastpage 468 issn 3047-857X 3047-857X conference Proceedings of the International Symposium on Management (INSYMA) Proceedings of the International Symposium on Management (INSYMA) publisher_name Fakultas Bisnis dan Ekonomika, Universitas Surabaya Fakultas Bisnis dan Ekonomika, Universitas Surabaya no article 75 Volume 22 authors Evan Devian Permana Saputra, R.Adjeng Mariana Febrianti Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Proposal for the Implementation of a Performance Evaluation System Using the Balanced Scorecard Method at the Jelegong Village Office Creator An entity primarily responsible for making the resource Evan Devian Permana Saputra, R.Adjeng Mariana Febrianti