https://mail.insyma.org/proceedings/files/original/articles/Adhika_Putra_Wicaksono.pdf Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Proceedings of the International Symposium on Management (INSYMA) (Vol 22, 2025) Proceedings meta_title Hazard Analysis and Critical Control Points (HACCP) System at Five Star Hotel: A Case Study of XYZ Hotel at Surabaya Author #1 Yonathan Setiapanca Piktono Author #2 Fitri Novika Author #3 Adhika Putra Wicaksono Abstract/Description This study aims to analyze the implementation of the Hazard Analysis and Critical Control Points (HACCP) system in the Receiving Division of a five-star hotel in Surabaya. As food safety is a fundamental component of service quality, especially in the hospitality industry, the HACCP system offers a structured preventive approach to identifying and controlling food-related hazards. The research highlights the steps taken by the Receiving team in hazard identification, establishing critical control points, setting critical limits, monitoring processes, and implementing corrective actions. The study also identifies limitations faced by the hotel, particularly in manpower and technical capacity for hazard detection, which may affect the consistency of HACCP implementation. This paper concludes that while the system is largely implemented effectively, certain improvements are necessary to ensure full compliance and maintain premium service standards. keywords a;b;c;d HACCP, food safety, receiving division, critical control points, hotel industry publication_date 2025/06/20 2025/06/15 pdf_url https://insyma.org/proceedings/files/articles/Adhika_Putra_Wicaksono.pdf abstract_html_url https://insyma.org/proceedings/items/show/ https://insyma.org/proceedings/items/show/363 firstpage 309 lastpage 314 issn 3047-857X 3047-857X conference Proceedings of the International Symposium on Management (INSYMA) Proceedings of the International Symposium on Management (INSYMA) publisher_name Fakultas Bisnis dan Ekonomika, Universitas Surabaya Fakultas Bisnis dan Ekonomika, Universitas Surabaya no article 52 Volume 22 authors Yonathan Setiapanca Piktono, Fitri Novika, Adhika Putra Wicaksono Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Hazard Analysis and Critical Control Points (HACCP) System at Five Star Hotel: A Case Study of XYZ Hotel at Surabaya Creator An entity primarily responsible for making the resource Yonathan Setiapanca Piktono, Fitri Novika, Adhika Putra Wicaksono