https://mail.insyma.org/proceedings/files/original/articles/27_Muhammad%20rosiawan.pdf Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Proceedings of the International Symposium on Management (INSYMA) (Vol 21, 2024) Proceedings meta_title SIPOC Model in Measuring The Competency of ISO 21001:2018 Management System Auditors Author #1 Muhammad Rosiawan Author #2 Juliani Dyah Trisnawati Abstract/Description This action research aims to measure the competency of auditors from the ISO 21001:2018 Management System certification body in Indonesia, starting from training, implementation, and evaluation of audit implementation. We use the Source-Input-Process-Output-Customer (SIPOC) model approach to measure the competency of trainee auditors. First, we design a training curriculum based on the requirements of interested parties, train, measure exam results, and receive feedback from National Accreditation Committee (NAC) assessors when conducting witness audits at certification institutions. The research results show that the SIPOC model can be used to measure and provide feedback on participant competency on an ongoing basis. keywords a;b;c;d SIPOC Model, ISO 21001, Auditor Competency, Outcome based Training, Educational Organization publication_date 2025/06/20 2024/06/15 pdf_url https://insyma.org/proceedings/files/original/articles/27_Muhammad%20rosiawan.pdf abstract_html_url https://insyma.org/proceedings/items/show/ https://insyma.org/proceedings/items/show/193 firstpage 148 lastpage 154 issn 3047-857X 3047-857X conference Proceedings of the International Symposium on Management (INSYMA) Proceedings of the International Symposium on Management (INSYMA) publisher_name Fakultas Bisnis dan Ekonomika, Universitas Surabaya Fakultas Bisnis dan Ekonomika, Universitas Surabaya no article 193 Volume 21 URL https://insyma.org/proceedings/files/original/articles/27_Muhammad%20rosiawan.pdf Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource SIPOC Model in Measuring The Competency of ISO 21001:2018 Management System Auditors Creator An entity primarily responsible for making the resource Muhammad Rosiawan, Juliani Dyah Trisnawati